RETURNS AND EXCHANGES

IMPORTANT: Any exchange or return must be made in advance by email to the following address contact@nomadicstateofmind.fr and the tracking number of your package must be sent afterwards.

Any return without having sent an email in advance to inform us will be automatically refused!!

FOR ANY SIZE EXCHANGE / RETURN OF SANDALS
THE RIGHT OF WITHDRAWAL IS 14 DAYS! After the recipient receives the package!

All returns of sandals must be made during this period!

After this period, exchanges and refunds are no longer accepted. Thank you for your understanding.

WE ONLY EXCHANGE AND REFUND SANDALS IN NEW CONDITION!!

Any sandals that have already been worn, on dirty or crawling surfaces, or that have suffered signs of wear or traces of dirt, will not be exchanged or refunded!

The sole cord marks easily and loses its shine. Therefore, we will not be able to replace the sandals for sale as a new product.

 
Any package sent after the withdrawal period will be refused exchange or refund! You will be charged a €7 reshipping fee.
 *Unless previously agreed by our services

IMPORTANT INFORMATION:

For the United Kingdom and Switzerland, no exchanges or returns are possible free of charge.

Thank you in advance for referring to the size guide .

Unfortunately following the BREXIT RETURNS and EXCHANGES are no longer accepted FREE OF CHARGE, given that import charges (taxes) are applicable in both directions, both upon delivery (receipt by the recipient customer) and in the event of RETURN or EXCHANGE (to our warehouses).

However, if you wish to exchange or refund your purchase, please note that 23% of the amount of your order will be charged in the event of an exchange, or will be deducted directly from the amount of your refund.

IMPORTANT:

ALL ORDERS THAT WERE SENT, THEN DECLARED LOST BY THE RECIPIENT, AND RE-SHIPPED A SECOND TIME BY OUR SERVICES.

WILL UNFORTUNATELY NO LONGER BE REFUNDED OR EXCHANGED FOLLOWING THE GROWTH OF FRAUD ON INTERNET PURCHASES.
THANK YOU IN ADVANCE FOR YOUR UNDERSTANDING

p data-mce-fragment="1">All products purchased in the " OUTLET " section are neither exchangeable nor refundable, please refer to our size guide before making your purchase.

RETURN FEES:

Return costs are the responsibility of the customer!

In case of exchange, the return shipping costs will be our responsibility. We will share the costs with you.

Please return the sandals with a “tracking number” by attaching an explanatory note of your wish (exchange or refund) including Name and Order Number.

Return address:

Premier Air Courier
(Creative Cotton)
27, Berlin Street
13127 Vitrolles
+33442463912

Please download the form below and include it in the package.

“French” Return Form

Return form “English”